Warranty Policy
At Laselion, we stand behind the quality and reliability of our products. We are committed to providing professional after-sales support and a straightforward warranty policy for all eligible purchases made through Laselion.com.
3-Year Limited Warranty
Laselion products are covered by a limited warranty from the original date of purchase. If your product experiences defects caused by non-human factors during the warranty period, we will provide repair service or replacement at our discretion.
Warranty Coverage
| Product Categories | Warranty Period |
|---|---|
| Moisture Meters | 36 Months |
| Laser Distance Meters | 36 Months |
| Digital Angle Finders | 36 Months |
| Digital Levels | 36 Months |
| Construction Measuring Tools | 36 Months |
| Accessories | 12 Months |
Warranty Eligibility
- Valid proof of purchase is required.
- The product must be purchased from Laselion.com or authorized sellers.
- The product must be used under normal operating conditions.
- The product must not be modified or repaired by unauthorized parties.
What Is Covered
- Manufacturing defects in materials or workmanship.
- Failure caused by non-human factors during the warranty period.
- Significant accuracy deviation under normal use.
- Products unable to function properly under standard conditions.
What Is Not Covered
- Damage caused by misuse, abuse, or accidental damage.
- Damage caused by improper storage or maintenance.
- Products repaired or modified by unauthorized personnel.
- Normal wear and tear.
- Damage caused during return transportation.
- Lost or stolen products.
Warranty Solutions
- Free repair service for eligible products.
- Replacement with the same or equivalent product.
- Technical support and troubleshooting assistance.
- Fast response from our support team.
How to Claim Warranty
Contact Support
Email our support team with your order number and issue details.
Provide Information
Send photos or videos showing the product issue for verification.
Inspection
Our technical team will review the issue and confirm warranty eligibility.
Repair or Replacement
Eligible products will be repaired or replaced accordingly.
Need Help?
If you have any questions regarding warranty coverage or product support, please contact our customer service team.
Email: support@laselion.com
Website: www.laselion.com
